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1. What is DropHero?

DropHero is a powerful automation tool that helps Shopify store owners automatically create and manage Meta (Facebook) ads for their products, saving time and maximizing advertising effectiveness.

2. How does DropHero integrate with my Shopify store?

DropHero connects securely to your Shopify store using official APIs. We only access the product data and analytics necessary to create effective ad campaigns. Your store data remains secure and private.

3. Do I need a Meta Ads account to use DropHero?

Yes, you'll need an active Meta Ads account. DropHero integrates with your existing Meta Ads Manager to create and publish ads automatically.

4. What data does DropHero access from my store?

We access product information, basic store details, and performance analytics needed to create targeted ads. We never access customer personal data or sensitive business information.

5. How much does DropHero cost?

DropHero offers flexible pricing plans to suit different business sizes. Visit our pricing page for current plan details and features.

6. Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time from your account dashboard. Your access will continue until the end of your current billing period.

7. Is my store data secure?

Absolutely. We use enterprise-grade encryption and security measures to protect your data. We're fully compliant with GDPR and other data protection regulations.

8. How do I get support?

You can reach our support team at Info@drophero.app or through the help section in your dashboard. We typically respond within 24 hours.

9. Can I customize the ads that DropHero creates?

Yes, DropHero provides customization options for ad content, targeting, and budgets. You maintain full control over your advertising campaigns.

10. What happens if I uninstall DropHero?

If you uninstall DropHero, your existing ads will continue running in Meta Ads Manager, but no new ads will be created automatically. Your store data is not affected.

Frequently Asked Questions

Everything you need to know about DropHero